The services we offer are as varied and unique as each client's needs. Every project brings a new set of challenges and opportunities to create individually tailored solutions.

To view a list of our valued clients, click here.

Our core capabilities fall into five major categories:

Strategic Planning
Strategic Marketing and Business Planning
Referral / Business Development Strategies
Imaging and Branding Strategy Development
Growth Strategy and Operational Development
Communication and Community Relations Strategy  
Mission / Vision Development and Implementation
Coordination of Strategic Planning Retreats 

Practice Development for Dentists and Physicians
Assistance with New Providers and Start-up Practices
Development of Practice Identity (name/logo/letterhead)
Production and New Patient Goal Implementation
Creation and Implementation of Marketing Plans
Coordination of all Marketing and Community Activities
Patient Communication and Direct Mail Coordination
Referral Development Assistance for Providers
Team Coaching for Efficiency and Improved Staff Morale
Employee Evaluations and Interviews for Hiring
Operational Redesign to Improve Bottom-line
Policy and Procedure Development and Implementation
Facility Planning and Building Project Assistance

Marketing and Sales
Strategic Marketing Plans
Market Research and Demographic Studies
Competitive Analysis and Focus Groups
Special Events and Media Relations
Sales Projects and Presentations
New Collaterals and Marketing Materials
New Product / Service Introductions
Direct Mail Advertising Campaigns
Website Development
Advertising Coordination

Customer Service
Employee Training Programs
Customer Relations and Retention Programs
Communication Strategy Plans
Employee Interviews for Change Management
Mystery Shopping

Staff Training Programs
The Role of Leadership and Customer Service
Practical Methods for Leading Customer Service
Customer Retention and Satisfaction
Marketing and Customer Service
Telephone Skills for Success
Referral Development
Advanced Referral Development
Image and Branding Strategies
Marketing Management
Expand the Possibilities with Marketing